Frequently Asked Questions



Frequently Asked Questions

1. What is Glyph nutrition?

We are a social enterprise supporting low-income households, choose to do good by shopping with us!

2. How much do I pay for the delivery fee?

We are offering free delivery with a minimum purchase of $59 per checkout.
For orders below $59, the delivery fee will be $5 dollars for selected clusters only.

3. What methods of payment are available?

We accept payments through Paynow for now. Please key in our UEN account (201733246WDBS).

4. Are the payments refundable?

No, all transactions are non-refundable unless stated otherwise.

5. Can I change my order once it has been placed?

Please drop us a call or Whatsapp to explore the possibility. Our friendly team members would be more than happy to assist. Please note that there may be a delay in delivery if you would like to change items.

6. When can I receive my order?

We do deliveries on Monday, Wednesday and Friday nights between 7 pm – 10 pm. Timeslots are subjected to availability. You should be receiving your orders within 3-5 working days. We will continue to improve on our efficiency as we grow!

7. The voucher/promo code is not working. What should I do?

Kindly drop us a call or Whatsapp to us the error to allow us to assist you.

Need more help?

Contact us